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Macintosh IIsi Magic chime sound. What does it mean?

EvilCapitalist

Well-known member
Interestingly enough, Dog Cow has submitted 2 replys defending Charles Phillips...

However, he hasn't claimed to be a former or even current customer of MacCaps, but yet he comes to Charle’s defense...seemingly in a relatively blind way.

Dog Cow...you say “if he was flooded with boards, he would say so.” To me, only a person that knew Charles personally would be able to make such an exact statement. How do you know what the heck this guy would or wouldn't do? Maybe Dog Cow is Charles coming to his own defense?

Ok Dog Cow - in addition to your defense of Charles Phillips...

If legal action is to drastic...

If the guy is running a business but has personal issues...

If the guy had your belongings and payment for services rendered. THEN completely stopped communicating with you for months and wont return emails or phone calls...how would you proceed to resolve this issue?
Dog Cow and Charles are not the same person.  Charles was a member here for a long time under the username uniserver but then was banned after he continued to go off on some tangents unrelated to computing.  Given that Dog Cow has been a member here for a very long time, during which Charles / uniserver was also a member, it's possible that they have done business together.  There are plenty of folks on here (myself included) who have done business with Charles in the past and were quite happy with the results, recent issues notwithstanding. 

Clearly you're very angry, and I've been in your shoes waiting for my boards to come back but getting strung along (mine took 6 months), but you've been a member here for 2 days so I'm not sure you're in a position to question the motives of someone who's been a member of the current iteration of the board for the past 10 years.

 
Dog Cow and Charles are not the same person.  Charles was a member here for a long time under the username uniserver but then was banned after he continued to go off on some tangents unrelated to computing.  Given that Dog Cow has been a member here for a very long time, during which Charles / uniserver was also a member, it's possible that they have done business together.  There are plenty of folks on here (myself included) who have done business with Charles in the past and were quite happy with the results, recent issues notwithstanding. 

Clearly you're very angry, and I've been in your shoes waiting for my boards to come back but getting strung along (mine took 6 months), but you've been a member here for 2 days so I'm not sure you're in a position to question the motives of someone who's been a member of the current iteration of the board for the past 10 years.
Ok - Let me be objective here. As a novice hobbyist with vintage Macs I would actually very much like to talk shop with you more seasoned guys in the future, but the fact is I initially joined because this is one of several forums that has popped up recently discussing Charles Phillips and fraud / theft.

Sharring stories about how great Charles WAS or defending him without explanation doesn't help ( objectiviely ) for the guys  who are out boards and money NOW.

We are obviously coming together as a group of guys/gals who share this passion/hobby. If you add up the number of guys who Charle’s is currently stringing along, its probably 15-20 (...and those are just the ones speaking up)

Am I angry? Sure. As someone who has never used Charles before...I feel completely robbed of my belongings, money and efforts. At this point, I'd even take a refund and my stuff back and call it a day...but Charles isn't responding in ANY capacity.

So objectively. Sincerely. With my hat in my hand (since I am to new to speak up). I pose the same, simple question to you (and Dog Cow again since he didn't answer in my previous thread)...what is your objective suggestion to the guys who have boards and money with Charles that he has stopped communicating with?

 

EvilCapitalist

Well-known member
The ideal situation would obviously be you and everyone else gets their boards back working, recapped, and ready to go.  That may still happen yet, but clearly hope is dimming. 

If you and/or the other folks who have jobs pending with him are unable to get a response via email (I'm assuming someone has sent email that requests a read receipt) or phone, then I'd say advance to a registered letter either asking for the boards to be returned as they are and money to be refunded, or for the services purchased to be rendered with a firm timetable as to when said services will be completed.

If that doesn't work, that's when the hard decision needs to be made of whether pursuing more formal action is worth it.

 

elemenoh

Well-known member
I think a registered letter is a good idea. I'll send one out soon. The address I have looks to be an industrial building shared by other tenants. So it's possible it'll be signed by someone else or not at all, but worth a try.

I'm also going to keep calling and emailing regularly to try to get him talking. I know people are upset, but coming at him with pitchforks and torches will probably make him more evasive. Until I learn otherwise I'm going to assume he's not trying to screw anyone over but chose to drop his work for other priorities. It's not okay for him to stop communicating or holding our stuff for so long, but sometimes there are things in life more important than work and sometimes good people make bad decisions in a moment of crisis. That being said, I'm going to do whatever I can to get him to do the right thing and finish up or send my stuff back in whatever state its in.

 
I think a registered letter is a good idea. I'll send one out soon. The address I have looks to be an industrial building shared by other tenants. So it's possible it'll be signed by someone else or not at all, but worth a try.

I'm also going to keep calling and emailing regularly to try to get him talking. I know people are upset, but coming at him with pitchforks and torches will probably make him more evasive. Until I learn otherwise I'm going to assume he's not trying to screw anyone over but chose to drop his work for other priorities. It's not okay for him to stop communicating or holding our stuff for so long, but sometimes there are things in life more important than work and sometimes good people make bad decisions in a moment of crisis. That being said, I'm going to do whatever I can to get him to do the right thing and finish up or send my stuff back in whatever state its in.
I would agree...the certified letter is a start followed with regular, follow-up emails.

Proceeding forward, for a limited time, giving him the benefit of the doubt also seems reasonable. Im a little over 3 months right now, so ill say another 2-3...that gives him a half a year (which is insane).

I will keep people up to speed on any progress / movement if you all could do the same.

 

zezba9000

Well-known member
Mine is the version w/ built-in ROM.  I had also tried putting a IIfx ROM SIMM in -- didn't help.   

It's great that you rule out the PSU issue.  Have you tried tracing wires?  I had hunted for broken traces in multiple attempts but could not find anything trivial to fix the death of chime sound.
I didn't find any traces I could see. Did a test of leaving it on for 30 min to see what chips get hot or warm.

CPU seems to get pretty hot when you leave it on doing nothing. Not sure how hot a working one gets when its left on. If they don't normally get hot that might be an indication of something idk.

Wondering if the original PSUs in these could have blown out stuff on the motherboard when going bad.

The Hard Drive that came with the computer doesn't spin up. Maybe a power surge.

Just a thought. I wonder if the CPU oscillator is bad?

Also when you put a ROM SIMM into your IISI was it a custom or stock one?

 
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zezba9000

Well-known member
Mine is the version w/ built-in ROM.  I had also tried putting a IIfx ROM SIMM in -- didn't help.   

It's great that you rule out the PSU issue.  Have you tried tracing wires?  I had hunted for broken traces in multiple attempts but could not find anything trivial to fix the death of chime sound.
One other note. Waiting for mail. Got a custom ROM SIMM from BigOMessOfWires to see if a custom rom skips some error the stock one is having.

Also got another motherboard from Ebay that doesn't need a ROM SIMM to see if I can get that one working.

 

techknight

Well-known member
Well before this thread gets locked for the tangent it has shot down into, I have to bring up a question. 

Has anyone sent him any Portable boards and never got them back, say a few months ago? He randomly sent me a portable board to look at with no details as to who it belongs to, and I havent gotten around to fixing it yet. 

So I need to know if it belongs to anyone here first, and if so, I can return it. 

 

fyndr

Well-known member
Joining in on the maccaps discussion, I had sent Charles a set of boards for an iMac G3 rev B - the analog, logic, and CRT neck boards - to diagnose a screen issue (possibly the flyback needing a replacement) back in late September 2017. At first I wasn't too concerned because it's taken two or three months before for him to sort things out, and he'd always done quality work up to that point. By mid-January of this year, though, I was starting to get antsy, and that was when he indicated that he was going through some personal issues and that was the cause of the delays. I am not sure if it's prudent to talk specifics, but let me just say simply that these problems were marital in nature. Like elemenoh had indicated, this was completely unsolicited and struck me as an unusual response to include in a business e-mail.

Since then, I have exchanged over a hundred e-mails with Charles in the hopes that it would help move things along, but with no luck. Basically every few days or so he would respond with strange excuses (one that I remember was that he hit a really fat raccoon with his car and had to repair the radiator) or just that he wasn't able to get to it. The last correspondence he sent me was on August 21st, and since then I have issued an ultimatum that he either finish the work or return the boards to me by the end of last week. Obviously he didn't manage to respond in time, so I have written off the boards as a loss.

As other users have stated, Charles has a business address in Oak Parks, Michigan and so registered mail could be one way to go about contacting him regarding his outstanding obligations. I tried calling his phone number which I found in one of the e-mails he sent over, but haven't gotten through or received any response. I am upset about essentially having the boards be lost after nearly a year of waiting, but given the personal circumstances that he's going through, I am worried that something drastic may have happened on his end.

In any case, I am not planning on using his services any further. Despite what he's going through, maccaps is still operating as a business and is apparently accepting jobs and payment from various people on this forum and elsewhere, and as such he is responsible for returning any parts that he was sent and refunding his clients accordingly.

 

Tempest

Well-known member
Sigh, looks like I'm not the only one with MacCaps issues.  I dropped off my Mac back in June and after several delays he said he was going to work on it but then he said he had a flood in his office when the ceiling collapsed and that my Mac had been sitting in water for a bit.  I had asked him if there was any damage to it and he told me he didn't know but he'd look at it when he opened it up to be recapped.  Then he stopped responding to emails.  

I'm kind of surprised at all of this because last time I used him he was really fast and even let me drop it off at his house to save shipping cost.  But now I'm out money and my beloved Mac Classic.  I hope he comes through still, but I've seen this sort of thing before on other forums and it never ends well.

 
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Dog Cow

Well-known member
Dog Cow...you say “if he was flooded with boards, he would say so.” To me, only a person that knew Charles personally would be able to make such an exact statement. How do you know what the heck this guy would or wouldn't do? Maybe Dog Cow is Charles coming to his own defense?
The most likely explanation of the facts at hand.

If the guy had your belongings and payment for services rendered. THEN completely stopped communicating with you for months and wont return emails or phone calls...how would you proceed to resolve this issue?
In my present situation I would do nothing. Or perhaps if I lived nearby, I might visit him and ask to have my equipment back. At some point I'm sure his life situation will improve and he'll get all these boards taken care of and sent back.

 

fyndr

Well-known member
Given that the issue with Charles has sort of taken over this thread, would it be possible to start a new topic of discussion over in another board so that we can track MacCaps-related developments more easily? Would the Lounge be appropriate for this or somewhere else?

 

zezba9000

Well-known member
Given that the issue with Charles has sort of taken over this thread, would it be possible to start a new topic of discussion over in another board so that we can track MacCaps-related developments more easily? Would the Lounge be appropriate for this or somewhere else?
That would be nice if there is a General category form area? Create and link it.

 

Gorgonops

Moderator
Staff member
Mods please let me know if this should be moved elsewhere or if there are any issues with the content in that thread generally.
I'm going to post an abbreviated version of my reply to that new topic here. Broadly speaking the Lounge is probably the right place for a discussion like that. However:

Before there's any more discussion about MacCaps and its proprietor the "management position" of this forum should probably be made clear: this forum completely and utterly severed any relationship to the proprietor of that service some time ago. Charles is not (or at least should not) be directly reading your comments here nor is he able to directly reply to this topic. Given that, please refrain from discussion about what may or may not be happening with this individual's personal life and how that might be causing the customer service issues you're experiencing. (And, of course, know that any specific threats of legal action, etc, will be falling on deaf ears.)

So, broadly speaking, my take on this is if you're going to discuss this please treat MacCaps.com as if it were a *business entity* and keep speculation about how flattened raccoons or romantic disasters might be the root cause of your vendor dissatisfaction to a minimum.

 

elemenoh

Well-known member
I got a reply from Charles today and he claims he's going to try to get my boards sent back this weekend. I'll refrain from sharing his explanation for delays and lack of communication, but will say that my pitchfork remains in its storage case.

 

9166188

Well-known member
One other note. Waiting for mail. Got a custom ROM SIMM from BigOMessOfWires to see if a custom rom skips some error the stock one is having.

Also got another motherboard from Ebay that doesn't need a ROM SIMM to see if I can get that one working.
Any luck with BOMW and the new motherboard?  My perfectly working ROM SIMM is a stock one that came with IIfx.  Hopefully, we can rule out ROM SIMM being the issue once and for all.

 

zezba9000

Well-known member
Any luck with BOMW and the new motherboard?  My perfectly working ROM SIMM is a stock one that came with IIfx.  Hopefully, we can rule out ROM SIMM being the issue once and for all.
Still waiting on other motherboard (which has black memory slots). Just got the custom ROM SIMM in the mail today so haven't tested yet.

Will report back once I do.

 

AlpineRaven

Well-known member
From what I've heard from other source - just be patience with him, it will come around. Be positive for him.
Cheers

AP

 

zezba9000

Well-known member
Any luck with BOMW and the new motherboard?  My perfectly working ROM SIMM is a stock one that came with IIfx.  Hopefully, we can rule out ROM SIMM being the issue once and for all.
Ok just got another Macintosh IISI motherboard. It works perfect with my custom ATX PSU! Still need to wash the motherboard but its sound is still strong so caps seem still ok.

The custom ROM SIMM doesn't solve the problem on my old board (so ROM SIMMs are not the issue).

But now I can compare some stuff. The new one has all black memory slots and doesn't require a SIMM. The old one requires a SIMM with all white ram slots.

So first thing I noticed and was looking for was CPU temperature. Why? Well both ROM SIMMs chime sounds load (stock and custom) but then the board just hults. Disk drive doesn't register or anything else on the board. This makes me think a couple things (which I will try as time goes on).

#1) The large dark blue caps close the the floppy disk drive might be bad which could be causing something else to fail on the board.

#2) The CPU get very hot on these... to hot for my liking. Normally CPUs that get this hot usually need a heat-sync when under heavy use. (comparing to RaspberryPi etc type systems). The CPUs might be burning out (So I will put a heat-sync on my working board). Pretty sure all my other macs without heat-syncs don't get hot at all.

#3) My bad boards CPU gets hot much faster than the working CPU. Its possible the crystal oscillator that controls the CPU clock may go bad on these computers... and the oscillator after a time could be its under some kind of temperature stress from the CPU not being cooled properly.

IDK if 1-3 are valid ideas yet but will try to knock out and validate some of them.

Images below show off the new working one and old broken one.

new.jpg

old.jpg

 
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