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LC 575 hangs at Welcome to Macintosh screen

I've had a Macintosh LC 575 for about a year that has always worked pretty well. However, after being on the shelf for about the last three months, I could no longer boot it up. Everything looked fine until the Welcome to Macintosh screen came up. At that point, the system simply froze. I found I could boot from a floppy just fine and access the hard drive, but I still couldn't boot from it. I ran Disk First Aid and it found no significant problems. I then tried to run Norton Utilities, but it complained about memory and quit (the System 7 boot disk can only access 8 MB of memory which apparently, and surprisingly wasn't enough). At that point I assumed that the hard drive had gone bad so I went onto EBay and ordered a replacement (fortunately they are not that expensive anymore).

While I waited for the drive to come in, however, I became concerned that I might have been too hasty and misdiagnosed the problem. I decided to create a system folder on a Zip 100 and try booting from it. My first attempt consisted of booting from the floppy and copying the hard drive's system folder to the Zip. The copy operation was successful, so i set the Startup Disk to the Zip and rebooted. Surprisingly, I encountered the same problem: system freeze at the Welcome to Macintosh screen. I then booted from the floppy and installed a fresh System 7.5.3 on the Zip from CD and repeated the boot attempt only to run into the same result. I was now a bit concerned that the problem was in the SCSI controller and not the hard drive. First suspect was bad capacitors given the age of the machine. I pulled the logic board and looked closely for leakage; none was evident. However, since I had a spare set of capacitors from a previous SE/30 recap I went ahead and replaced all the 47 microfarad caps. God news is that the cap job went very smoothly; all pads were in excellent shape and it was easy to resolder the tantalum caps in place. Bad news was that the problem was exactly the same.

Still not willing to wait for the hard drive, I searched the web for anyone reporting a similar problem, but could find nothing of the sort relating to the LC 575. I did find a useful reference to a software diagnostic package called TechTool which I subsequently downloaded, installed and ran. I really like the tool since it does the most thorough test of hardware of any tool I've ever seen, but it didn't find any problems. I had pretty much resigned myself to wait for delivery of the hard drive, but did yet another online search. This time I fortuitously left out the 575 from the description of the problem and found a post on the 68K MLA site describing very similar problmes on an SE/30. The ultimate solution for that system was a new hard drive. I've not yet received mine, but am now more confident than ever that it will be the solution for my problem as well. I'll post an update once I receive the drive. My main reason for the post at this point is not to solicit help (though that may yet be coming!), but rather to put the information out there for others in the hope that it will reduce their repair time.

 
I forgot to add that in investigating this problem, I zapped the PRAM numerous times, including once in which I followed the Apple instructions of letting it bong 3 times before releasing the keys. I also replaced the PRAM battery (which needed replacing anyway). I didn't think the battery was the problem as I could reboot with no battery installed and get the exact same results, but since I had dissected the machine it simply made sense to replace it. There are only a few sites on the web that sell the 4.5V battery needed by the LC 575, but Radio Shack sells single battery holders for N-cell batteries so it was pretty simple to create my own battery with 3 N cells connected in series. It ends up being almost the same size and can be attached to the same velcro patch on the motherboard. That said, I'm not recommending it to anyone except the most impatient (such as myself) since it ends up costing almost the same (N cell batteries are pricey at Readio Shack). Of course, if I still have this machine in 10 years I won't have any problems finding replacement batteries...

 

uniserver

Well-known member
If you can't get it to boot from the zip 100, then its not going to boot from a hard drive ether.

 

Macdrone

Well-known member
Has the motherboard been recapped? I would bet that if it hasnt that would cause any number of issues. Before I put a 520 board in the one I sent to uniserver (kept that board) it bricked a hard drive. I was able to reformat it using another CC and its usable again but the boards send strange info once they start shorting. The desktop file may be jacked. That always used to happen on my 638CD, and if the board is jacking up signal to the drive that can happen pretty easy.

Good Luck.

 

onlyonemac

Well-known member
I've heard of someone doing a hack which involved something around the SCSI chip. They subsequently encountered the same problems as you-it wouldn't boot even in a formerly good setup. They suspected a bad SCSI chip-don't know if it was ever replaced.

 

beachycove

Well-known member
7.5.3 from a known-good installer CD? It sounds most like an Extension gone awry to me. Some suggestions:

Boot with Shift key down and see if it will complete booting with Extensions off.

Is there a networking card installed? If so, pull it and then try again.

You might also try downloading the free 7.5 from Apple again and see if you get to your goal.

Fuller troubleshooting procedure here.

 
Gents,

Thanks for all the suggestions. Have not yet received the hard drive so can't confirm if a different drive fixes the problem, but can address some of your posts:

1. Original caps looked very good, but for giggles I did recap all but two of them (I didn't have tantalums in the right capacitance for those two). No change to boot up process.

2. I am also concerned that the new drive may not boot since I can't get the Zip to boot, but I didn't see many other simple-to-test options.

3. I tried to boot with extensions off; welcome screen confirmed that extensions were off, but boot froze anyway.

4. It does have a network card; I tried booting with and without it thinking that it may be the problem, but no joy.

5. I burned the 7.5.3 CD using the Apple downloads (all 19 parts) that day. Didn't get any error messages, but that doesn't mean it was perfect. However, I noted that the boot process froze in identical fashion AFTER installing the new 7.5.3, i.e. the original (previously good) installation failed in the same manner so I don't believe the system software is the cause.

6. I'm still concerned about the SCSI chip, but I find it really strange that I can access all SCSI drives successfully if I boot from floppy. I did numerous file transfers (to and from the hard drive and the Zip) and ultimately reinitialized the hard drive, all successfully. So if it is the SCSI chip it must be in a function unique to the boot up process. Unfortunately, I don't know the hardware boot sequence well enough to even speculate any farther on possible faults.

7. I thought about trying to rebuild the desktop file, but couldn't remember the key code combination. If I remember correctly, however, that process occurs near the end of the boot process, about the time the desktop appears. If so, I never got to that sequence anyway. Further, reiniting the drive and installing the system software should have addressed that issue if it were the problem.

Thanks again for taking the time to provide advice. I'll update the post once I test with a different SCSI drive. I'm hoping (perhaps vainly) that the hard drive will be the source of the problem since replacing an IC on the board is beyond my soldering tools and capability.

P.S. I am curious about the concept of heating up the SCSI chip for test. My previous exchanges with guys who troubleshoot circuit boards normally recommended using aerosol sprays that cool the traces since that will improve conductivity (until it heats back up) and allow you to verify if a bad solder joint exists. Has anyone had success with the heating components to troubleshoot on-board problems?

 

uniserver

Well-known member
can you take a high definition picture of your main board and post it on here... make sure you have plenty of light.

 
New hard drive arrived, but as feared it encountered the same problem on boot: system freeze at the Welcome to Macintosh screen. I'm now out of ideas and welcome any suggestions.

Will need help posting an image of the logic board. I tried to upload a JPEG (2.73 MB) as an attachment but the system complained of an invalid file type after spending 30-45 seconds of churning away. I'm not sure if I've violated a file size limit of if I need to convert to another file type, but I was trying to upload a fairly high-res image per request.

 
Okay, have isolated the problem a bit. beachycove wins the guessing game. I pulled the Ethernet card before reinserting the logic board this time and it started right up. I was sure I had already tried that, but apparently in all the excitement I had only fired 5 times, not six :) The Ethernet card looks almost brand new, so I don't think it's the problem. However, those two caps that I didn't replace pn the logic board are located right at the end of the PDS slot. Seems a fair likelihood that they're on the same circuit as the PDS slot and may be the cuplrit. Anyone know what size they are? They're labeled 100 6V so I'm guessing they're 100 microfarad caps rated at 6 volts. I really don't have the right tool to test them even after I've pulled them so the plan is simply to replace them once I verify their capacitance.

 
Picture of logic board is attached.

If you look close enough you'll see some streaks of white. I cleaned the board with both an electronic cleaner and rubbing alcohol, but the white marks remained. I believe they are corrosion (aluminum generates white corrosion). The internal RF shielding has spots of rust on it indicating that this Mac was once stored in a damp location.

There was no obvious leakage from the caps even before the cleaning (I recapped an SE 30 with significant leakage so I have a pretty good idea what it looks like). I could still be wrong, but this board looked MUCH better than my SE 30. Regardless, now that I (finally) pulled the ethernet board and discovered that it is at least linked to the problem, I think the next best thing to do is complete the recap. Regaining ethernet connectivity is essential to me since I use this Mac as the bridge between my old SE 30 (no ethernet) and the rest of my ethernet-networked computers.

Thoughts??

LC575 Logic Board.jpg

 

mcdermd

Well-known member
Interesting that the 47mfd caps have been replaced by tantalums but the 100mfd electrolytics are still in place. Yes, they should be 100mfd, 6V.

EDIT: oh, I see that you replaced them now. Yeah, be sure to replace the 100mfd caps also.

 
I replaced the tantalums myself (see top of post) as I had them left over from an SE 30 recap, but I didn't have any 100 microfarad caps. I was hoping that the problem resided in one of the 47 microfarad caps. I also manage to consistently pick the slowest line at the supermarket, so I guess I shouldn't be too surprised about the outcome. Here's hoping that the problem is indeed in these last two electrolytic caps and not the ethernet board.

 

uniserver

Well-known member
i guess never assume anything.

i was going to ask early on if you replaced ALL the caps...

but i thought to my self... na no way someone would just replace just the 47uf ones...

this goes for everyone.. don't even do a cap job unless you are going to replace all.

also, if you have not re-capped a machine and are having issues. Don't waste our time and your own

and typing pages of text, replace all the caps first because ... it freakin needs it!.

 
uniserver,

I appreciate your prior input towards diagnosing my problem, but not your lack of tact in this last post. I type in a lot of information up front to save your time rather than waste it asking me a lot of background questions. And for someone who never assumes anything, you assumed I replaced all the caps despite the fact that I was very clear up front that I had only replaced the 47 microfarad caps. I also mentioned why: it's all I had readily available. The beauty of this forum is that you get to choose which posts to read and which posts to neglect. In the future you have my permission to skip all of my posts to prevent further waste of your time.

 

uniserver

Well-known member
Well sounds like I really struck a nerve with you.

I mean its not like you are already frustrated enough after trying everything under the sun to get your machine to boot from a SCSI device.

Replace those 100uf caps... i'm sure you will be good to go.

 
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