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Macintosh IIsi Magic chime sound. What does it mean?

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On 9/9/2018 at 4:56 PM, VoraciousGorak said:

Charles has two motherboards of mine, a Macintosh Classic and a Performa 550. He's stopped responding to my emails as well. He's had them since April.

 

I'm worried about the guy a little bit, since he told me he was going through some sort of personal issues, but my patience is about done. If you get a response from him, let me know.

I'll post back here if I get any response from him.

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On 8/31/2018 at 8:32 PM, 9166188 said:

@zezba9000 No, I haven't tried ATX PSU because I think my IIsi PSU is in good shape after partial recap.  It can be turned on with the power button at the back (before recap, it powered on whenever the power cord was plugged in).  So, I suspect the culprit is still with the motherboard somewhere, likely broken trace somewhere suggested by friends of this forum.  

 

Your video shows the green power light is ON with this ATX PSU.   I presume your IIsi is booting fine now(?), but I do not hear any chime (normal or error).   So, is it working by swapping to an ATX PSU?   If so, I might give this path a try to rule out mine is due to any PSU issue.

 

 

So I converted an ATX PSU to work with the 10-pin Mac PSU type. The computer powers on but has the same issue.

At least I know its not the PSU that causes this issue.

 

I might post back with good instructions on how to convert an ATX PSU to work with Mac II(SI/CI).

Its pretty easy if you have the right stuff. (Much less work if you get a part off Amazon or Ebay).

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Hello,

I have run into the same issue. Sent my IIsi motherboard in late June with leaky caps (has been in a box in the basement for 25 years!) 

 

Charles acknowledged the receipt of my stuff via email. I then paid him in FULL shortly thereafter for the recap...he kept saying “hopfully ill get to it”. Now he doesnt even respond to my emails. Phillips has my stuff AND my money. Ive been reasonable, but 3 months is a bit much...AND I paid in full?$@&

 

The guy had good reviews online so it didn't even strike me as odd...but now it seems he is taking advantage of honest people who were looking for a unique service...any of you guys have any updates? Any help is appreciated...sorry to hear I am not the only one dealing with Charles Phillips and his poor business practices.

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I am really sorry to hear all these maccaps stories. He used to be prompt and professional (did a board for me two years ago). Evidently that isn’t the case any more. Hope you all get redress and he gets his s&$@ together. 

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I sent him 6 boards in April and he slowly stopped communicating. The last I heard from him was on July 23rd saying he would ship back that week but never did. I've emailed and called multiple times since then.

In a reply in May he shared some trouble about his personal life which was not expected or solicited by me. So maybe he's having some personal crisis.

He did work for me in the past without issue. I hope he's okay. If he is, then I'm just pissed about having my stuff kept so long. It's totally blocked my project.

For what it's worth, I checked obituaries in Oak Park, MI but didn't get results when searching his name.

 

There's a reddit thread about this issue here and a post at the Vintage Computer Federation forums here.

 

If anyone hears from him, please post an update!

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As elemenoh points out, more and more people have been dealing with this issue than I expected...Sounds like Charles also shared some personal issues with him. Whereas I would imagine anyone on this thread hopes the guy is OK...fact remains that he has continued accepting items for repair as well as gladly accepting (in my case) full payment. Even crazier, someone had communication with him as early as three weeks ago. This proves beyond any doubt that he is clearly ignoring current clients while still accepting goods and payment from new clients.

 

Previously some on the thread have mentioned legal action. Although this seems a bit extreme I cant disagree that it may be our only option at some point. This is clearly a case of theft and at worst, wire & mail fraud.

 

At the end of the day, Charles has stopped communicating and it sounds like many peoples patients is running thin (...or completely out).

 

Im open to any group action...hopefully Charles makes this right...but I have been hoping since June...

Edited by ZevSenesca

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1 hour ago, ZevSenesca said:

As elemenoh points out, more and more people have been dealing with this issue than I expected...Sounds like Charles also shared some personal issues with him. Whereas I would imagine anyone on this thread hopes the guy is OK...fact remains that he has continued accepting items for repair as well as gladly accepting (in my case) full payment. Even crazier, someone had communication with him as early as three weeks ago. This proves beyond any doubt that he is clearly ignoring current clients while still accepting goods and payment from new clients.

 

Previously some on the thread have mentioned legal action. Although this seems a bit extreme I cant disagree that it may be our only option at some point. This is clearly a case of theft and at worst, wire & mail fraud.

 

At the end of the day, Charles has stopped communicating and it sounds like many peoples patients is running thin (...or completely out).

 

Im open to any group action...hopefully Charles makes this right...but I have been hoping since June...

I'm also open to some type of group action (I just want my stuff back or him to respond or update his site to explain delays). Whats the best way to deal with this. Give him a group warning that we will be reporting fraud to his local authorities or what? What is the normal or best way to deal with fraud of this kind? Because he has had so many peoples stuff without replaying ... this is borderline theft at this point.

 

I'm sure we all have our email chains with him backed up for evidence of fraud.

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Must be something embarrassing that he doesn't want to tell us about. He's embarrassed to talk to anyone now because the work that he promised to do isn't getting done. Threatening legal action probably won't be helpful.

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2 hours ago, Dog Cow said:

Must be something embarrassing that he doesn't want to tell us about. He's embarrassed to talk to anyone now because the work that he promised to do isn't getting done. Threatening legal action probably won't be helpful.

Hopefully the boards haven't been destroyed in a fire or so. In my experience, people don't mind waiting, as long as they have an idea how long they have to wait for.

It's basic expectation management.

If he is flooded with boards and is unable to fix them for whatever reason, then he must inform all concerned about this. Behaving in an anti-social way is unprofessional and he is running a business.

Now, I, too, have had many good experiences with him but this was several years' ago. He responded punctually then and the boards he sent me back were fixed/re-capped. I do wish him the best and hope that he will respond to all soon.

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1 hour ago, ArmorAlley said:

If he is flooded with boards and is unable to fix them for whatever reason, then he must inform all concerned about this.

If he was flooded with boards, he would say so. There's nothing embarrassing about that. Somebody already said he had some personal problems. It's not related to his business of fixing boards.

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I had used Charles for a number of boards of mine that needed recaps going back a few years, some of which looked to be beyond saving and he managed to bring them back to life, but after the last go round I decided I'd look elsewhere in the future.  The last time I sent him some boards it took 6 months (October 2017 - March 2018) for me to get them back.  In the emails I got from him he said he didn't start working on the boards until December and didn't actually finish looking them all over until February.  He had mentioned some personal issues early on in the email chain even back at that point (and this is coming up on a year ago) and that he had also gotten a lot more "bad jobs" in recently.  I didn't push because everything I'd gotten from him in the past had been excellent work.  6 months to do 5 boards somewhat soured me I must say, and I'm a reasonably patient fellow.

 

I sent one board to AllMacs on eBay (my IIci) and was very pleased with the work they did, not to mention I had a new looking, fully recapped board back to me in under 3 weeks. 

 

I certainly hope all you guys get your boards back soon.  I know how frustrating it is to have unfinished projects on which you can't move forward.

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14 hours ago, Dog Cow said:

If he was flooded with boards, he would say so. There's nothing embarrassing about that. Somebody already said he had some personal problems. It's not related to his business of fixing boards.

Interestingly enough, Dog Cow has submitted 2 replys defending Charles Phillips...

 

However, he hasn't claimed to be a former or even current customer of MacCaps, but yet he comes to Charle’s defense...seemingly in a relatively blind way.

 

Dog Cow...you say “if he was flooded with boards, he would say so.” To me, only a person that knew Charles personally would be able to make such an exact statement. How do you know what the heck this guy would or wouldn't do? Maybe Dog Cow is Charles coming to his own defense?

 

Ok Dog Cow - in addition to your defense of Charles Phillips...

 

If legal action is to drastic...

 

If the guy is running a business but has personal issues...

 

If the guy had your belongings and payment for services rendered. THEN completely stopped communicating with you for months and wont return emails or phone calls...how would you proceed to resolve this issue?

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On 9/11/2018 at 1:46 PM, zezba9000 said:

@9166188 Did your motherboard have a ROM SIMM? Mine does which I read was rare. Wondering if yours is the same?

If so wondering if the versions with ROM SIMMs have this issue.

Mine is the version w/ built-in ROM.  I had also tried putting a IIfx ROM SIMM in -- didn't help.   

It's great that you rule out the PSU issue.  Have you tried tracing wires?  I had hunted for broken traces in multiple attempts but could not find anything trivial to fix the death of chime sound.

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10 hours ago, ZevSenesca said:

Interestingly enough, Dog Cow has submitted 2 replys defending Charles Phillips...

 

However, he hasn't claimed to be a former or even current customer of MacCaps, but yet he comes to Charle’s defense...seemingly in a relatively blind way.

 

Dog Cow...you say “if he was flooded with boards, he would say so.” To me, only a person that knew Charles personally would be able to make such an exact statement. How do you know what the heck this guy would or wouldn't do? Maybe Dog Cow is Charles coming to his own defense?

 

Ok Dog Cow - in addition to your defense of Charles Phillips...

 

If legal action is to drastic...

 

If the guy is running a business but has personal issues...

 

If the guy had your belongings and payment for services rendered. THEN completely stopped communicating with you for months and wont return emails or phone calls...how would you proceed to resolve this issue?

Dog Cow and Charles are not the same person.  Charles was a member here for a long time under the username uniserver but then was banned after he continued to go off on some tangents unrelated to computing.  Given that Dog Cow has been a member here for a very long time, during which Charles / uniserver was also a member, it's possible that they have done business together.  There are plenty of folks on here (myself included) who have done business with Charles in the past and were quite happy with the results, recent issues notwithstanding. 

 

Clearly you're very angry, and I've been in your shoes waiting for my boards to come back but getting strung along (mine took 6 months), but you've been a member here for 2 days so I'm not sure you're in a position to question the motives of someone who's been a member of the current iteration of the board for the past 10 years.

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1 hour ago, EvilCapitalist said:

Dog Cow and Charles are not the same person.  Charles was a member here for a long time under the username uniserver but then was banned after he continued to go off on some tangents unrelated to computing.  Given that Dog Cow has been a member here for a very long time, during which Charles / uniserver was also a member, it's possible that they have done business together.  There are plenty of folks on here (myself included) who have done business with Charles in the past and were quite happy with the results, recent issues notwithstanding. 

 

Clearly you're very angry, and I've been in your shoes waiting for my boards to come back but getting strung along (mine took 6 months), but you've been a member here for 2 days so I'm not sure you're in a position to question the motives of someone who's been a member of the current iteration of the board for the past 10 years.

Ok - Let me be objective here. As a novice hobbyist with vintage Macs I would actually very much like to talk shop with you more seasoned guys in the future, but the fact is I initially joined because this is one of several forums that has popped up recently discussing Charles Phillips and fraud / theft.

 

Sharring stories about how great Charles WAS or defending him without explanation doesn't help ( objectiviely ) for the guys  who are out boards and money NOW.

 

We are obviously coming together as a group of guys/gals who share this passion/hobby. If you add up the number of guys who Charle’s is currently stringing along, its probably 15-20 (...and those are just the ones speaking up)

 

Am I angry? Sure. As someone who has never used Charles before...I feel completely robbed of my belongings, money and efforts. At this point, I'd even take a refund and my stuff back and call it a day...but Charles isn't responding in ANY capacity.

 

So objectively. Sincerely. With my hat in my hand (since I am to new to speak up). I pose the same, simple question to you (and Dog Cow again since he didn't answer in my previous thread)...what is your objective suggestion to the guys who have boards and money with Charles that he has stopped communicating with?

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The ideal situation would obviously be you and everyone else gets their boards back working, recapped, and ready to go.  That may still happen yet, but clearly hope is dimming. 

 

If you and/or the other folks who have jobs pending with him are unable to get a response via email (I'm assuming someone has sent email that requests a read receipt) or phone, then I'd say advance to a registered letter either asking for the boards to be returned as they are and money to be refunded, or for the services purchased to be rendered with a firm timetable as to when said services will be completed.

 

If that doesn't work, that's when the hard decision needs to be made of whether pursuing more formal action is worth it.

 

 

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I think a registered letter is a good idea. I'll send one out soon. The address I have looks to be an industrial building shared by other tenants. So it's possible it'll be signed by someone else or not at all, but worth a try.

 

I'm also going to keep calling and emailing regularly to try to get him talking. I know people are upset, but coming at him with pitchforks and torches will probably make him more evasive. Until I learn otherwise I'm going to assume he's not trying to screw anyone over but chose to drop his work for other priorities. It's not okay for him to stop communicating or holding our stuff for so long, but sometimes there are things in life more important than work and sometimes good people make bad decisions in a moment of crisis. That being said, I'm going to do whatever I can to get him to do the right thing and finish up or send my stuff back in whatever state its in.

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5 hours ago, elemenoh said:

I think a registered letter is a good idea. I'll send one out soon. The address I have looks to be an industrial building shared by other tenants. So it's possible it'll be signed by someone else or not at all, but worth a try.

 

I'm also going to keep calling and emailing regularly to try to get him talking. I know people are upset, but coming at him with pitchforks and torches will probably make him more evasive. Until I learn otherwise I'm going to assume he's not trying to screw anyone over but chose to drop his work for other priorities. It's not okay for him to stop communicating or holding our stuff for so long, but sometimes there are things in life more important than work and sometimes good people make bad decisions in a moment of crisis. That being said, I'm going to do whatever I can to get him to do the right thing and finish up or send my stuff back in whatever state its in.

I would agree...the certified letter is a start followed with regular, follow-up emails.

 

Proceeding forward, for a limited time, giving him the benefit of the doubt also seems reasonable. Im a little over 3 months right now, so ill say another 2-3...that gives him a half a year (which is insane).

 

I will keep people up to speed on any progress / movement if you all could do the same.

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18 hours ago, 9166188 said:

Mine is the version w/ built-in ROM.  I had also tried putting a IIfx ROM SIMM in -- didn't help.   

It's great that you rule out the PSU issue.  Have you tried tracing wires?  I had hunted for broken traces in multiple attempts but could not find anything trivial to fix the death of chime sound.

I didn't find any traces I could see. Did a test of leaving it on for 30 min to see what chips get hot or warm.

CPU seems to get pretty hot when you leave it on doing nothing. Not sure how hot a working one gets when its left on. If they don't normally get hot that might be an indication of something idk.

 

Wondering if the original PSUs in these could have blown out stuff on the motherboard when going bad.

The Hard Drive that came with the computer doesn't spin up. Maybe a power surge.

 

Just a thought. I wonder if the CPU oscillator is bad?

 

Also when you put a ROM SIMM into your IISI was it a custom or stock one?

Edited by zezba9000

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19 hours ago, 9166188 said:

Mine is the version w/ built-in ROM.  I had also tried putting a IIfx ROM SIMM in -- didn't help.   

It's great that you rule out the PSU issue.  Have you tried tracing wires?  I had hunted for broken traces in multiple attempts but could not find anything trivial to fix the death of chime sound.

One other note. Waiting for mail. Got a custom ROM SIMM from BigOMessOfWires to see if a custom rom skips some error the stock one is having.

Also got another motherboard from Ebay that doesn't need a ROM SIMM to see if I can get that one working.

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Well before this thread gets locked for the tangent it has shot down into, I have to bring up a question. 

 

Has anyone sent him any Portable boards and never got them back, say a few months ago? He randomly sent me a portable board to look at with no details as to who it belongs to, and I havent gotten around to fixing it yet. 

 

So I need to know if it belongs to anyone here first, and if so, I can return it. 

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Joining in on the maccaps discussion, I had sent Charles a set of boards for an iMac G3 rev B - the analog, logic, and CRT neck boards - to diagnose a screen issue (possibly the flyback needing a replacement) back in late September 2017. At first I wasn't too concerned because it's taken two or three months before for him to sort things out, and he'd always done quality work up to that point. By mid-January of this year, though, I was starting to get antsy, and that was when he indicated that he was going through some personal issues and that was the cause of the delays. I am not sure if it's prudent to talk specifics, but let me just say simply that these problems were marital in nature. Like elemenoh had indicated, this was completely unsolicited and struck me as an unusual response to include in a business e-mail.

 

Since then, I have exchanged over a hundred e-mails with Charles in the hopes that it would help move things along, but with no luck. Basically every few days or so he would respond with strange excuses (one that I remember was that he hit a really fat raccoon with his car and had to repair the radiator) or just that he wasn't able to get to it. The last correspondence he sent me was on August 21st, and since then I have issued an ultimatum that he either finish the work or return the boards to me by the end of last week. Obviously he didn't manage to respond in time, so I have written off the boards as a loss.

 

As other users have stated, Charles has a business address in Oak Parks, Michigan and so registered mail could be one way to go about contacting him regarding his outstanding obligations. I tried calling his phone number which I found in one of the e-mails he sent over, but haven't gotten through or received any response. I am upset about essentially having the boards be lost after nearly a year of waiting, but given the personal circumstances that he's going through, I am worried that something drastic may have happened on his end.

 

In any case, I am not planning on using his services any further. Despite what he's going through, maccaps is still operating as a business and is apparently accepting jobs and payment from various people on this forum and elsewhere, and as such he is responsible for returning any parts that he was sent and refunding his clients accordingly.

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Sigh, looks like I'm not the only one with MacCaps issues.  I dropped off my Mac back in June and after several delays he said he was going to work on it but then he said he had a flood in his office when the ceiling collapsed and that my Mac had been sitting in water for a bit.  I had asked him if there was any damage to it and he told me he didn't know but he'd look at it when he opened it up to be recapped.  Then he stopped responding to emails.  

 

I'm kind of surprised at all of this because last time I used him he was really fast and even let me drop it off at his house to save shipping cost.  But now I'm out money and my beloved Mac Classic.  I hope he comes through still, but I've seen this sort of thing before on other forums and it never ends well.

Edited by Tempest

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Dog Cow...you say “if he was flooded with boards, he would say so.” To me, only a person that knew Charles personally would be able to make such an exact statement. How do you know what the heck this guy would or wouldn't do? Maybe Dog Cow is Charles coming to his own defense?

The most likely explanation of the facts at hand.

 

On September 12, 2018 at 10:06 PM, ZevSenesca said:

If the guy had your belongings and payment for services rendered. THEN completely stopped communicating with you for months and wont return emails or phone calls...how would you proceed to resolve this issue?

In my present situation I would do nothing. Or perhaps if I lived nearby, I might visit him and ask to have my equipment back. At some point I'm sure his life situation will improve and he'll get all these boards taken care of and sent back.

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