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What do you do when you need a complex hardware repair you can't handle yourself?

gsteemso

6502
I have a Power Mac G5 dual-core 2.3 GHz. Alas, when I first turned it on, it went CLICK and the power supply is now utterly stone dead. (Not even the little wire that's used for soft power switching has any voltage on it.) I can't find anything apparently wrong with it, and deep repairs on a thing of this complexity are well beyond me in any case. What do _you_ do when you want something like this repaired? Actual general-purpose electronics repairer businesses are very thin on the ground these days.

I've been looking at buying a replacement, but it seems you have good odds of any other unit of that vintage also dying, probably not that long after you get it home, just from old age. Repair rather than replacement would seem to be a hard requirement at some point in the not very distant future.
 
Just checked out your SRCS page, are there no local resources to be had via that group?

My MO has been either research, learn, attempt and fail/succeed at repair in the short term, attempt to locate someone who has dealt with my issue before who can assist, shelve the item for later repair if I think my skills may improve enough with time to tackle, or sell the item to someone who has the time/energy to deal with it and obtain another with said repairs already made.

Realistically I see these as the only choices... As you said, obtaining a replacement of the same vintage with the same potential design/structural deficiencies that haven’t been addressed is less than a 50/50 gamble.
 
(To start with the obvious: you have checked that it isn't just a fuse that has blown somewhere, haven't you? I do not say this in judgement, I once spent an entire day taking a whole computer to bits and doing careful troubleshooting only to find that the fuse had blown, and I could have verified this in about ten seconds)

Depends on what the failure is. If it actually is the power supply you're actually pretty lucky.

Power supplies are relatively straightforward, because they are to an extent replaceable even if you have to do a bit of work to do so.

Personally, given that I'm not trying to keep most of my stuff in any kind of "museum condition", I tend to replace PSUs with modern ones, adapting the pinout as necessary, and being careful about electrical safety on the mains side. This sounds like a pain but it is by far the less stressful and dangerous approach.

Again for power supplies, there are specialists who will repair them - they're not general purpose electronics repair places, but switch-mode power supplies are so common that there are people who work on them. That said, this is rarely cost-effective unless there's something weird and exotic about the original PSU (or you're deliberately trying to keep the machine "stock").

I'm very cautious about working on power supplies beyond recapping myself. The risk everyone talks about is electrocution, and this is a real risk, but the thing I'm actually worried about mostly is fire, especially given that insurance contracts generally look askance at people doing stupid stuff with mains. I'm not at all convinced I'm good enough to get stuff right. This caution is especially necessary when one considers that the machine will at some point leave one's custody and go to a new owner, and IMO it behooves one to not put unnecessary electrical safety risks on future owners.

I've had conversations here which go along the lines of "it's my machine and I'll do what I like to it" or "screw the next owner, got mine", which I think is a little alarming when it comes to electrical safety. Caveat emptor is a useful principle, especially for second-hand goods, but personally I don't think I'd like burning down another forumer's house much more than I'd like burning down my own. Perhaps I'm just being one of those weak softies that it appears to be fashionable to rant about at the moment, though.

But do verify that it's the PSU that's actually gone before you spend time and money attacking it. I agree that the 5V standby being missing is pretty compelling evidence here, though.
 
I'd find another G5, or two, and it's luck of the draw. G5 towers being so big and heavy it's not hard to find a cheap replacement to be picked up locally. These PSUs aren't terribly serviceable nor do they appear to have "common" faults like bad caps etc as with older Mac models.
 
@nathall – thanks, I will be asking around the group too; but it's a little more advanced than what we usually deal with, so casting the net wider seemed prudent.

@cheesestraws – I totally hear you on the fuse thing, I learned just last month that a fuse can blow but still conduct current if the filament parts land just right. Spent ages and lots of unscrewing on a C128 supply when that was all it was. Alas, the sole fuse I could find on this thing does seem to be intact, so that is probably not the culprit.

I did not know there were actual power-supply repairers. My inept Googling failed to discover any, but that’s not saying much. I’ll look into that more.

I agree with you on the electrical safety thing. We had an electrician in to fix loose connections in our breaker panel (the one part of our house I won't try to fix myself, no way) and he told us about one place he'd been out to where they'd built a freaking BATHROOM SHOWER around the breaker panel! Some people just amaze you in all the wrong ways.

@Byrd, you’re correct to a degree; but the dual-core machines had a very different power supply design than prior editions, with a bunch of big busbars to the motherboard. Finding one of those of the correct capacity is a lot harder (just to be difficult, there were three of them: 660, 710, and 1040 watt, IIRC). Plus, the whole “the available stock will soon consist entirely of those that need repairs” thing needs addressing.
 
@gsteemso fusebox by water isn't the only wild thing inept-or-noncaring people gets away with, what about gas pipes literally right through ductway with a pipe-to-pipe weld mid-duct as well?

(and I still remember one particular 2000-2010 hgtv holmes episode rerun where he openly complained about a simple basement ceiling gut causing the discover of 10+ electrical junction boxes hidden away out of view..and this was a small basement in the first place..just freaking freaky)
 
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