I know they are not the best at some things, but I am sticking with Powergen as my ISP.I telephoned first thing Tuesday morning(after bank holidays had finished) & was back on the net 15 minutes later.
The reasons I am staying with them are:
A) The charges are competetive
B) Their customer service is good, you can call them 9am till 8pm & they are available via e-mail
C) They are Mac friendly
D) They also provide me with cheaper calls than BT & with again competetive rates on Gas & Electric
E) They're an environmentally friendly company
F) They have been planting wind-farms in the Midlands(UK), so I know that they are investing in my community
G) They advertise quite smartly in my opinion advertising after the weather(further planting an idea of being environmentally aware) & advertising at rugby matches! well I am guessing that advertising at rugby matches will be cheaper & more stable than at football matches (football is high profile here in UK, rugby much less so).
H) They are based in Nottingham & I love phoning them to hear my local accent!
They are an American company & this just go's to show that I don't have a problem doing business with Americans, but I don't like ntl or Microsoft.
shaktiman
Quadra 840av, prettymuchmaxedout8xcd drive
os 8.1
128 meg ram, 500 meg hard drive
PPC7600/132, 4.23Gig & 500 Meg drives, 8X cd
os 8.6
Performa400(deadintheattick)
3 monitors 15" & 14" & 14"