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danamania
Official 68k Muse


Australia
1193 Posts
Posted - 17 Apr 2003 :  05:11:57
...like the fellow in the story at this link:

http://macnet2.com/more.php?id=322_0_1_0_M

ouch.

dana


Macintrash
New Member


Australia
68 Posts
Posted - 17 Apr 2003 :  05:46:37
Damn!

That is a bad day!
If that happened to me, id take Apple to court!, and that John Bloke!

Ahh well, s*** happens I spose!, just gotta live with it!
Bit hard living with a broken laptop screen but ay!

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cory5412
68KMLA Comrade-in-Arms


USA
4679 Posts
Posted - 17 Apr 2003 :  13:17:10
WHAT A GLAYVEN!!!

I hope that never happens to my TiBook!
I leave it open overnight though....

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The Lightning Stalker
Full Member


USA
747 Posts
Posted - 17 Apr 2003 :  14:54:47
Yeah. I'm surprised he didn't call AppleCare back to talk to another guy. You can't get an idiot every time you call, can you?Go to Top of Page
cory5412
68KMLA Comrade-in-Arms


USA
4679 Posts
Posted - 17 Apr 2003 :  22:19:29
Some people just don't have that kind of luck... It's really mean all the things the people were say8ing about "you really did break it with your big fingers" and etc etc.

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maclover5
LC Doctor/Hot Rodder


Australia
5830 Posts
Posted - 20 Apr 2003 :  23:51:33
oh shit. That sucks.

--------------------------

Give your dreams a chance.™ - Apple in the mid '90s

Warrior maclover5
68k Macintosh Liberation Army

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Alien
Junior Member


Netherlands
269 Posts
Posted - 21 Apr 2003 :  00:54:50
Okay, Apple's responce was out of line, but...

1) The hinge was stuck on one side to the point where he had to resort to tricks to get it to open.
2) The hinge wouldn't keep the screen in place at certain angles.

Why the hell didn't this moron call Apple earlier about his faulty hinge?!

,xtG
.tsooJ

--
who | grep -i blonde | date
cd ~; unzip; touch; strip; finger
mount; gasp; yes; uptime; umount
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MrLynn
Junior Member


USA
394 Posts
Posted - 21 Apr 2003 :  04:50:34
This has been discussed at great length on the DealMac Forum (several threads). The general consensus seems to be, from people who've seen him elsewhere, that this guy is arrogant and ham-handed, prone to breaking stuff and then making a fuss about it. It's really impossible to know what actually happened--did the hinge stick and did he take a hammer to it?--but is it unreasonable for Apple to assume he abused the 'book? Clearly to get some consideration he'd have to take it to an Apple store or authorized repair shop and get an independent opinion.

/Mr Lynn

The dinosaurs became extinct because they didn’t have a space program.
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cory5412
68KMLA Comrade-in-Arms


USA
4679 Posts
Posted - 21 Apr 2003 :  06:21:35
Read the story.

It clearly says that one morning, just like all others (28 of them up till then) he opened the 'book, this one it was stuck a bit, so he had to stick his fingernail into the slot to get it opened (a problem with the latch on this one) then, he heard a cracking sound and that WAS THE FIRST EVIDENCE OF PROBLEMS WITH THE HINGE.

I wish people would get it through their sometimes thick skulls, if someone uses a laptop as their main mac (LIKE I DO!!!) they aren't going to call apple every time it has a wee bit of a problem opening, and wait 3 weeks for apple to call back, then for apple to come and get it, and ship it back or whatever happens.

You'll note that when the guy gets up is at about 5 or 6, 1-2 hours BEFORE AppleCare phone support opens up (Pacific time)(GMT -7 or 8 iThink)

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