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 Norton's Utilities serious bummer
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appleseed
Starting Member


Australia
40 Posts
Posted - 10 Mar 2003 :  23:31:33
I wonder if anyone else has had this problem.
Purchased the lastest version of Norton Utilites Works Version 2. For my Imacs running OS 9.2.
Strange thing is when I start up from the disk to do a full defraging & general house clean, it boots up Ok, goes through its proceedures until about 2 thirds of the way through when it displays an "Insufficient memory " notice and wraps up without completing a full disk analysis.
Lack of Ram is not a problem ( 256 Megs in each machine ), I checked extensions manager etc, but I shouldn't have to anyway.
Took it back to Apple and after much haggling, they rang Symantics who admitted there is a problem. They are alledgedly sending me a replacement upgraded disk, but that's over a week ago and I'm still waiting.
Anyone else have these problem?

Thanx Folks

Gothikon
Full Member


Australia
537 Posts
Posted - 10 Mar 2003 :  23:50:21
Apart from the fact that norton causes as many problems as it fixes. Even more so if you use the wrong version, a friend just totaled his QS by using Norton 5 to fix an OS X partition....

Anyway my dad recently bought the same version you have to use with his iMac 450 DV+ when he first used it he had 256 MB of RAM an no problems, although he upgraded the RAM shortly after to use OS X he still has no problems.

--------
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maclover5
LC Doctor/Hot Rodder


Australia
5830 Posts
Posted - 11 Mar 2003 :  01:52:56
These days Norton seems to have really gone down the toilet. Use DiskWarrior...that program kicks butt!!!!

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Warrior maclover5
68k Macintosh Liberation Army

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Alien
Junior Member


Netherlands
269 Posts
Posted - 11 Mar 2003 :  03:58:58
If you use it properly, Norton works like a charm. I use NUM7 and NAV8 on my Jaguar 10.2.4 Macs, and they work fine.

However, there are some (common sense) precautions to take when using it. Like making a full backup first. I mean, c'mon, Norton (like DiskWarrior and Drive10 or TechTool Pro) writes to your disk, bypassing the catalog. That means that at several times during thet process, the contents of the disk will not match the catalog. If something goes wrong at that point, it's bye-bye data.

And, sorry to say it, but... Using Norton 5 on an OS X disk? Sheesh, don't you get like three thousand flashing red warnings that it isn't supposed to be used on that system? AFAIK, a Norton 5 CD will not even boot a QuickSilver...

DiskWarrior is also a fine program, but it does something different from Norton Utilities. They complement each other quite nicely. But Alsoft need to produce a Mac OS X version soon. My next computer will not boot OS 9 (12" AluBook).

,xtG
.tsooJ

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maclover5
LC Doctor/Hot Rodder


Australia
5830 Posts
Posted - 11 Mar 2003 :  04:35:34
IMHO, Norton has been going further and further down the porta potty (thats a new one) since version 4 came out.

--------------------------

Give your dreams a chance.™ - Apple in the mid '90s

Warrior maclover5
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Flash
Full Member


Australia
637 Posts
Posted - 11 Mar 2003 :  06:37:10
I agree with alien, you've got to be careful with this kind of thing coz your data is just 'flapping in the wind' while all the reads a writes are happening. And I too think that recent versions have tended to create more probelms than they solve.

I used to use NU all the time, and I was forever defragging, optimizing and doctoring (it's a great way to learn how a Mac works too)..... but then there was all that confusion when we all changed from 7.6 to OS8, then OS8.1 and HFS+ happened, closely followed by 8.5, 8.6 and the OS9.xx - not to mention Apple threatening to release different 'new' OS's (Rhapsody anyone?). And all through that time Norton's programmers have been just a little bit behind the 8 ball, and most releases have been followed up quickly by some major bug fixes.

Slowly I stopped using Norton, and I havn't used it for some time.... I don't even have it installed now - except for the FileSaver control panel just in case (and even that only runs periodically) I do have TechTool and a few other utilities, but I basically don't use them either.

Ever since I stopped playing around with my disks, I have less problems on my Mac - I can't remember the last time I had to rebuild any of the four Mac's that get used every day (the PB500PPC that does my routing, two Q605 servers and the 8600/G3). I work on a sacrificial basis now - if the disk is broken I just reformat it. On the 8600 the System and applications are on a disk all by them selves, my main data (including email & browser prefs) is on another HD, and everything is backed up to a 80gig Firewire drive (I also backup my Preferences folder). Everything really important is burnt to CD. Come to think of it I have a load of stuff that's not important burnt to CD too! The PowerBook router is not backed up at all, but then it only does one thing and so there's bugger all software on it. And the only the web and FTP folders of the servers get backed up. You could basically walk in here and erase a disk and I wouldn't care too much... I might punch you, but I wouldn't be angry None of the Mac's would take too long to get up and running again. I usually spend less time rebuilding a system than if I try to fix the disk. Often I end up reformatting the disk because the disk is so stuffed it can't be fixed. If there were some recent documents that I had to recover then I would take a crack at it, but only in emergencies. I reckon the best NU version for getting your data back is 2.0. Rock solid - I just wish it worked with HFS+

cheers
Flash!

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Flash
Full Member


Australia
637 Posts
Posted - 11 Mar 2003 :  06:43:09
I.....I....I..I..I aye yi yi yi yi

I just re-read my post

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Alien
Junior Member


Netherlands
269 Posts
Posted - 11 Mar 2003 :  08:42:55
quote:
Rhapsody anyone?

Sure. I have it installed on my Cube and iBook. It's called Mac OS X now, but it's still the same old Rhapsody...

,xtG
.tsooJ

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Alien
Junior Member


Netherlands
269 Posts
Posted - 11 Mar 2003 :  08:45:57
Oh, and the single best program for getting your data back after you've had an, umm, accident, is Data Rescue X. Seriously. It's almost as good as having a complete backup.

Some two months ago, I had an issue where some data of mine had vanished (some 15 GB). Now, everyone will tell you that when data is erased from the command line, there is no way of getting it back. Sure enough, no amount of running Norton Utilities, DiskWarrior or TechTool Pro could get my data back. But Data Rescue X could. All of it. Like it had never been wiped.

Now everybody go buy it.

,xtG
.tsooJ

--
RTFMGo to Top of Page

scchicago
Full Member


USA
936 Posts
Posted - 11 Mar 2003 :  14:22:43
I have a copy of Norton Utilities 3.0 for Macintosh. Its supposed to also work with PPC macs! the box said "accelerated for power macintosh." anyway... its great for the older 68k macs that i have but it refuses to work with system 8. well i never used it much anyway. lol.

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G4from128k
Full Member


USA
873 Posts
Posted - 11 Mar 2003 :  14:55:48
Norton is the Rottweiler of utilities -- most of the time it is wonderful protector of its master's data, but sometimes it turns on its master. It is always best to back one's data before Norton decides to chews it up.

G4From128k

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maclover5
LC Doctor/Hot Rodder


Australia
5830 Posts
Posted - 11 Mar 2003 :  15:29:34
quote:
(it's a great way to learn how a Mac works too).....

Exactly. I remember how much i learnt about the Mac when we got Norton Utilities. Its surprising as to what sort of stuff a 10 year old kid can learn just by reading the Norton Utilities manual and being asked by Dad to run Norton Disk Doctor and Speed Disk.

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Give your dreams a chance.™ - Apple in the mid '90s

Warrior maclover5
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appleseed
Starting Member


Australia
40 Posts
Posted - 11 Mar 2003 :  17:56:04
Here is another thing I noticed regarding Nortons.
If you download the complete Utilities programme to your hard-drive and then do a defrag from the Nortons disk itself, it tells you that "A major error was found". Ie
"You have multiple systems on your drive. Apple recommends against this"
Well that is all fine and dandy,
except that the extra "system" is the one that comes on the Nortons Disk & is part of the Systemworks download to your hard-drive.
So they create the problem and then ask you to solve it.
How dumb is that?

Thanx FolksGo to Top of Page

Alien
Junior Member


Netherlands
269 Posts
Posted - 13 Mar 2003 :  05:06:35
Umm... Download..?

If you use the installer on the Norton CD, it will not install an extra System Folder on your drive.

,xtG
.tsooJ

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Gothikon
Full Member


Australia
537 Posts
Posted - 13 Mar 2003 :  14:40:29
quote:

"You have multiple systems on your drive. Apple recommends against this"
Well that is all fine and dandy,
except that the extra "system" is the one that comes on the Nortons Disk & is part of the Systemworks download to your hard-drive.
So they create the problem and then ask you to solve it.
How dumb is that?

Like Alien said, if you run the Norton Installer it will not put an extra system folder on your hard disk. It seem you have simply copied the entire CD to your HD. This also means it's probably taking up 2-3x more space on your hard disk than it should.

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scchicago
Full Member


USA
936 Posts
Posted - 13 Mar 2003 :  17:02:49
anyone think its worth me trying to make images of my norton diskettes and uploading them to the HL server?

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scchicago
Full Member


USA
936 Posts
Posted - 13 Mar 2003 :  17:04:04
well actually in light of what you're saying about Norton maybe you don't want it and I'd be wasting my time... but ya never know.

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appleseed
Starting Member


Australia
40 Posts
Posted - 13 Mar 2003 :  18:08:37
Thanx for the tip about "downloading" I dragged the disk over the hardrive and just let it copy. So I goofed. Live & learn. Still doesn't fix the basic problems that I ( and others have had regarding memory).


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Kyusaku Natsume
Starting Member


USA
24 Posts
Posted - 15 Mar 2003 :  14:59:14
I've got Norton, version 6 I think. If you use it on 68k macs, I'd stick to version 4. I will use Speed Disk, Unerase, and in emergencies, let it recover/rebuild disks and directories. It usually gets them running just long enough to copy everything somewhere else. If you have to rebuild directories, or something like that, and it works, DO NOT reboot until you've safely copied everything you need. Rebooting after having to do that much repair work will usually FUBAR the disk.

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