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Out of the Box and Back to Apple

Author	Topic
Kady Mae Junior Member USA 261 Posts	Posted - 22 Oct 2002 : 19:08:52 I am batting 0 for 2 with Apple hardware out of the box. My iBook arrived in the box with a broken DVD load tray. My monitor arrived today (Formac 17") and I plugged it in and ... 1) Super loud chime. 2) Smiling Apple. (Huh? I thought it was supposed to arrive with a Jaguar install.) 3) Grey screen. 4) Nothing happens for the next 5 minutes. So I reboot and hold down the C key, planning to drop the Jag disk in, wipe the drive and go from there. Uh ... no. This "reconditioned, throughly tested Apple" needs to go back. System failure CPU =1 (Corrupt Stack) And then a bunch of *nixy arcane strings of letters and numbers documenting various failures. --- So, I guess I get to tell the cable modem people not to come on Thursday. 68K's liberated: 4 68Ks adopted to loving homes: 2 PowerMacs adopted: 1
cinemafia Guerrilla Recon Leader USA 2965 Posts	Posted - 22 Oct 2002 : 19:19:07 Cripes...sorry to hear that Kady. I'm confused though, is it the iBook that was having the boot problem or another machine? 666th poster and 666th thread-creator Mod of the Mac II series Forums Total 68K Macs liberated: 7 My Site: http://cine.sytes.net My Hotline Server: 840av.sytes.net
Kady Mae Junior Member USA 261 Posts	Posted - 22 Oct 2002 : 19:44:34 Ark! My post was unclear. My iBook (X-mas 2001 present) arrived broken. (And boy did that suck rocks.) The DP 867 Tower which came yesterday and I just tried to boot about 45 minutes ago is also arrived broken. So, you see, I'm batting 0 for 2 with Apple products. 68K's liberated: 4 68Ks adopted to loving homes: 2 PowerMacs adopted: 1
cinemafia Guerrilla Recon Leader USA 2965 Posts	Posted - 22 Oct 2002 : 19:52:03 Christ, now I understand. Damn...that really, really sucks...especially knowing it cam from SD, weher MacTech over at AAF works. You said it was a refurb unit, right? 666th poster and 666th thread-creator Mod of the Mac II series Forums Total 68K Macs liberated: 7 My Site: http://cine.sytes.net My Hotline Server: 840av.sytes.net
Kady Mae Junior Member USA 261 Posts	Posted - 22 Oct 2002 : 20:03:36 Refurb. But the 1 year apple care warrantee is the same as for a new unit, so tomorrow, I'm calling and it's going back. That's the only reason I chose to buy it. 1 year warrantee. Obviously this is one that somebody forgot to inspect before shrink wrapping it and popping it back in the box. Hearing the chimes come on is not a boot. 68K's liberated: 4 68Ks adopted to loving homes: 2 PowerMacs adopted: 1
maclover5 LC Doctor/Hot Rodder Australia 5830 Posts	Posted - 23 Oct 2002 : 00:40:07 Ewwww....sorry to hear that your G4 didn't come the way it was meant to. Hope you get another one soon! -------------------------- Give your dreams a chance.™ - Apple in the mid '90s Warrior maclover5 68k Macintosh Liberation Army Number of 68ks Liberated: 6
MrLynn Junior Member USA 394 Posts	Posted - 23 Oct 2002 : 04:10:01 Unfortunately, Apple's quality control has had its ups and downs. The Performa era produced a notable run of not just Road Apples, but badly-made ones. In recent years quality has apparently suffered again. I know of one company that puts IBM Unix servers in all its clients' offices. When I suggested the new Xserve, I was told that they had too many problems with Macs in their own offices to consider them for such a mission-critical assignment. The IBMs rarely break. It would be interesting to see figures on DOA and frequency-of-repair for the various name-brand computers. /Mr Lynn Curator of: SE (6.0.4), SE w. 020 accelerator (6.0.8), SE w. no HD, IIfx (7.1), IIci (bad HD); plus various PPCs in family (blue G3/350 is main Mac these days).
~Coxy Leader, Tactical Ops Unit Australia 2822 Posts	Posted - 23 Oct 2002 : 05:35:47 Apple's Quality Control? It is a refurb unit, and one from a non-authorise dealer... ~Coxy - Leader, Tactical Operations Unit Mayor of NuBus City v3.0
Trash80toG-4 NIGHT STALKER USA 2899 Posts	Posted - 23 Oct 2002 : 05:59:52 quote: Apple's Quality Control? It is a refurb unit, and one from a non-authorise dealer... Non-factory refurbs have been known to be superior to factory refurbs at times. Non-authorized dealers are the only place component level repairs can be had. It used to cost an "authorized" dealer about $70 to swap out a "factory refurbished" DuoDock PSU that needed a $.99 (single unit retail cost at crap shack!) capacitor replaced. Apple III, anyone? Good luck, KM, sorry to hear about the dud arrival! jt ™. Trash Hauler: call sign: eight-ball C.O. AC-130H SpecOps 68kMLAAF Edited by - Trash80toG-4 on 23 Oct 2002 06:01:08
Kady Mae Junior Member USA 261 Posts	Posted - 23 Oct 2002 : 08:21:13 I called Small Dog this morning. As a DOA unit, I can return it for replacement. I explained the problem to their tech support guy (a nice fellow named Troy) and he told me that by mistake a number of factory refurbished units had had 10.1.5 installed on them, and that's why it wouldn't boot. He walked me through zapping the PRAM, getting the load tray opened, and getting the Jag disk installed. It lives. I rebooted it several times just to make sure. :) :) :) Tonight when I get home I'll begin the software installs. 68K's liberated: 4 68Ks adopted to loving homes: 2 PowerMacs adopted: 1
Trash80toG-4 NIGHT STALKER USA 2899 Posts	Posted - 23 Oct 2002 : 08:41:03 quote: I called Small Dog this morning. As a DOA unit, I can return it for replacement. I explained the problem to their tech support guy (a nice fellow named Troy) and he told me that by mistake a number of factory refurbished units had had 10.1.5 installed on them, and that's why it wouldn't boot. He walked me through zapping the PRAM, getting the load tray opened, and getting the Jag disk installed. It lives. I rebooted it several times just to make sure. :) :) :) Tonight when I get home I'll begin the software installs. Do yourself a favor and back it up with the fresh OS install now, after all your utilities are installed and then again right after your apps are all installed! jt ™. Trash Hauler: call sign: eight-ball C.O. AC-130H SpecOps 68kMLAAF
SpaceBoy Full Member USA 631 Posts	Posted - 23 Oct 2002 : 10:20:53 Whew! Glad to hear it's working! If there's anything I can do to help it get/stay running, please let me know..... I should be at work till 4 or 5 today.... Okay, off to class! :-) SpaceBoy AppleBASIC FOREVER! As of 4/8/02: TiBook G4/500, "Difference Engine" PB 1400/133, "KayPro II" PB 180/33, "Osbourne 1" PMac 7100/G3-266, "DEC Rainbow" and "Altair 8800" Quadra 950, "HAL 9000" iMac Rev.A/333mHz, "Deep Blue" Newton 120, "PADD"
MrLynn Junior Member USA 394 Posts	Posted - 23 Oct 2002 : 10:24:18 quote: Apple's Quality Control? It is a refurb unit, and one from a non-authorise dealer... Sounds like it's a FACTORY-refurbished unit from Small Dog, and that's covered by Apple's one-year warranty. /Mr Lynn Curator of: SE (6.0.4), SE w. 020 accelerator (6.0.8), SE w. no HD, IIfx (7.1), IIci (bad HD); plus various PPCs in family (blue G3/350 is main Mac these days).

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