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Problem with my Paperport

Author	Topic
Wonkothesane Full Member USA 506 Posts	Posted - 31 Mar 2002 : 11:17:36 My Visoneer Paperport scanner is very flaky. It doesn't always respond when paper is inserted, and sometimes it scans when nothing is inside several minutes after I unsuccessfully try to insert a piece of paper. Also, I keep getting error messages that it is not communicating properly with my Quadra. Could this be because of the scanner itself or is it just a problem with my A/V Mac's serial port? Wonko The Sane Engineer-in-training 3 Macs Liberated "You can't possibly be a scientist if you mind people thinking that you're a fool."- Wonko The Sane
Trash80toG-4 NIGHT STALKER USA 2899 Posts	Posted - 31 Mar 2002 : 15:56:42 quote: My Visoneer Paperport scanner is very flaky. It doesn't always respond when paper is inserted, and sometimes it scans when nothing is inside several minutes after I unsuccessfully try to insert a piece of paper. Also, I keep getting error messages that it is not communicating properly with my Quadra. Could this be because of the scanner itself or is it just a problem with my A/V Mac's serial port? we need a basic bug reporting sop! ___________________________ which av mac, os et?. which port? have you tried the other port? have you tried it on another mac? is it a hardwired cable. have you tried it with a custom extension set where that is the only driver. expect 50% of all mac peripherals to have problems with the printer port. (double failure expectations on AV machines) i'd take the thing apart and clean it up inside once i checked everything else out. sounds like some kind of sensor glitch if it's not the serial communications. my brain is fried, but that'd be a good start. oh, yeah, did it work reliably before this cropped up? think methodically, report back with details! good luck! jt ™
Wonkothesane Full Member USA 506 Posts	Posted - 31 Mar 2002 : 19:22:56 Sorry for being vague. I was able to use it reliably before today. I'm using it under 7.5.3 on a 660A/V. I have tried both ports, neither seem to work. I have not had the chance to try it on another mac. My suspicion is that it is the scanner itself; I was just told that someone, who was lurking in my room without permissoin while I was gone, knocked it off my desk.....ARG. I think I'll take it apart and see what I can do. (PS: I think that I will take you up on your offer and buy one of your Mac IIfx's. I'll email you an offer.) Wonko The Sane Engineer-in-training 3 Macs Liberated "You can't possibly be a scientist if you mind people thinking that you're a fool."- Wonko The Sane

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