Ribbon is new and winds properly as the head moves across. I already took the printhead off, cleaned it with some isopropyl, and I'm not seeing any symptoms of a stuck pin (I'd expect a horizontal line of blank space, rather than vertical ghosting).
The paper guide-- If you mean the clear plastic piece around the head that keeps the paper going the right direction, that part's fine.
I did take the time to move the carrier adjustment a bit using the screw on the end, and print quality improved towards that end, but it doesn't seem like the left end has any adjustment. It seems like the carrier bar might actually be slightly bent, at this point. Is it possible to replace the bar by itself, or is this a "replace the assembly" thing?
Addendum: I added a sheet of paper and tested print again. I still have a darker line where one is in the picture, but the left side is much more readable. Seems like I might need a shim, or to improvise a shim, if none are available. Anybody got a source on the original part?