Well these purported hate messages were not caused by #68kMLA itself nor by the op team, that I'm aware of.
If you'd like, I can re-read the logs and re-judge what went on, the outcome is likely to be the same though.
You are correct, these hate messages were not sent inside the #68kmla room itself but this is now the
second time that this has reportedly happened. Where it happened, whether it be via PM, email, IM, whatever is not important. What's important is that in both these instances the victim has reported that those who sent the hate messages were people known to be members of the #68kmla IRC room and it's the fact that people are carrying arguments not just in the room itself but outside as well in the form of hate that is just horrid. There is something about the chemistry of those who participate in the room that just creates a environment that can just be god awful to participate in at times. Bad behavior in this room has driven away many people, and this behavior is still continuing unchecked. The ops need to exercise their power more vigorously before the only people left are those who are the source of the trouble!