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Apple TechStep Overview Video

Byrd

Well-known member
Great informative video!  Nice to see the TechStep being put to use; I imagine they were only used for a few years at best in Apple authorised stores, in the day.  I bought one about ten years ago and I don't even remember what ROMs it came with, however your video has spurned me on to have a look :)

 

JDW

Well-known member
Great informative video!  Nice to see the TechStep being put to use; I imagine they were only used for a few years at best in Apple authorised stores, in the day.  I bought one about ten years ago and I don't even remember what ROMs it came with, however your video has spurned me on to have a look :)
That's great to hear, Byrd!  Thanks.  When you do try yours out, please be sure to report back about your testing experience.  In my video, I only showed an SE/30.

 

Alex

Well-known member
I watched the video. Absolutely amazing. I would encourage you to scan those manuals and software disks and upload them to the internet archive. If you want me to clean up those watermarks you can send me a message and I will be happy to labor over that and return it to you.

 

MJ313

Well-known member
This was a great video! Never had a TechStep but I've often wondered what exactly they could do. Answered all my questions (and then some). Appreciate your effort put into this!

 

pcamen

Well-known member
You need to press the programmer's switch to manually enter Test Manager Mode.
Yea, I see it now in the documentation.  Unfortunately pressing that doesn't change anything.  I think my Mobo is just toast for some reason, despite the fact that it was recapped.  I also tried a different working power supply with no luck, and tried it after disconnecting the internal hard drive.  Nada. 

 

pcamen

Well-known member
Well this just takes the cake.  I have 7 IIci systems and 2 IIcx's, and not one of them will boot now.  I think these might quality as the least reliable system.  I've got at least 5 recapped motherboards and none of them work (but 3 of them were done by Allmacs and arrived dead so there's that).  I tried three different systems and the TechStep can't get into Test Manger Mode on any of them. 

Unless I am doing something completely wrong.  It just seems odd that so many systems are totally dead, even my IIci that had been recapped and working for some time; I've been using it to evaluate other components like power supplies with great success. 

 

pcamen

Well-known member
Wow, I'm on a particular streak of bad luck.  Next up for the TechStep was my working IIvx, recently recapped, with a decent video card, a DayStar 040 @40Mhz, and a SCSI2SD in it.  That one is dead too.  I think I need to call someone and ask for the WTF department. 

 

dcr

Well-known member
Wow, I'm on a particular streak of bad luck.  Next up for the TechStep was my working IIvx, recently recapped, with a decent video card, a DayStar 040 @40Mhz, and a SCSI2SD in it.  That one is dead too.  I think I need to call someone and ask for the WTF department. 
Could there be something seriously wrong with your TechStep causing it to damage your computers?

 

JDW

Well-known member
As mentioned in the TechStep documentation, it has a quick self diagnostic routine that’s run every single time you flip the switch to the ON position. So if there was something seriously wrong with your TechStep, it should, in theory, show some kind of special message on the LCD at start up.

The only thing that could possibly cause damage would be if something inside the text app or short circuited, but in that case, again, I would think you would see an error message when you turn on your TechStep.
 

With that said, I have never plugged either of the serial cables into either of the ADB connectors on the Mac or vice a versa. I also never tried pulling out and inserting cables when both the TechStep and Mac were turned on, and such is specifically mentioned in the documentation as something you definitely do not want to do.

The only other thing I can think of is that it could be a cable fault, especially if it’s that big thick SCSI cable. again, the only thing I can think of that would consistently cause damage to a machine is if something externally was causing an electrical short to occur on your motherboard. But I would assume you should be able to see at least some burn mark on the motherboard with a magnifying glass in that case. Maybe not, I don’t know. Some shorts can’t happen without showing any physical burn marks and yet the chips that were shorted are dead.

I’m very sorry to hear this has happened to you. In all honesty, that is the first case I have ever heard of a TechStep potentially having damaged the Macs it was trying to test!

 

pcamen

Well-known member
I don't think the TechStep is responsible.  The first IIci I was trying to diagnose had issues before I ever plugged the TEchStep in.  The IIvx I never got to try the TechStep, I was ready to call it a day at that point.  The other IIci systems probably already had issues as ell.  It just sucks that a TechStep can't seem to diagnose a board that has an issue like that. 

I think I am going to try it out on something known working, like one of my SE/30's before I assume it isn't working. 

 

JDW

Well-known member
I think I am going to try it out on something known working, like one of my SE/30's before I assume it isn't working. 
That would be a very good idea. And just make sure everything is powered off first and then connect the cables.

 

pcamen

Well-known member
I've definitely been doing it as per the video - everything off, tech step on, computer on (when necessary).  And everything off when removing or plugging in cables. 

 

JDW

Well-known member
That’s good to hear. I now look forward to hearing the result of your SE/30 test, which should be much easier since that’s exactly what I show in my video.

 

JDW

Well-known member
I watched the video. Absolutely amazing. I would encourage you to scan those manuals and software disks and upload them to the internet archive. If you want me to clean up those watermarks you can send me a message and I will be happy to labor over that and return it to you.
Thank you for your kind remarks, Alex.  I uploaded disk images of the two included floppies, as well as all the Apple Technical Info Library documents I could find on a 1997 Apple Service Source CD-ROM, and uploaded those as two separate archives to the following 3 locations:

https://archive.org/details/techstep

http://macintoshgarden.org/apps/apple-techstep-software

https://www.macintoshrepository.org/25829-apple-techstep-software

I want to know how to get the software into Software Library: Macintosh because that offers online emulation.  I've asked several people, but so far no one has given me any kind of reply.  Baffling!

I've not had time yet to scan the printed documentation.  But the Hypercard stack included on one of the floppies really does contain most of what you need to know.  I will add the scans at some point.  

 

JDW

Well-known member
James your videos are getting better and better!  Really interesting overview of the TechStep!
I certainly appreciate those kind sentiments, thank you!  

Not to get too off topic but..  I was thinking about doing a new video that looks at replacement fans for the SE/30 & SE since I've been doing a lot of testing lately.  But that would probably be rather boring in comparison to the TechStep video.  What do you think?  I found that a faster RPM fan can drop temps of the CPU on my accelerator by 12°C in comparison to a lower RPM quiet fan, which is pretty significant.  The reason I even considered testing different fans is because after running my SE/30 for an hour with a socketed Daystar PowerCache 50MHz accelerator and Micron Xceed Color30HR PDS video card and grayscale yoke adapter, the machine gets very warm to the touch on the top, and when I pull off the case, even the metal frame is quite hot.  So while we always think a quieter fan is better, with it comes to accelerated machines, a bit noisier fan may be needed to ensure longer component life.  This is especially important since the chips on these accelerators don't even have heatsinks, and the socketed PowerCache doesn't have the clearance under the bottom frame to add one.  All you have to cool those chips is the main fan.

 

beachycove

Well-known member
I was thinking about doing a new video that looks at replacement fans for the SE/30 & SE ... All you have to cool those chips is the main fan.
Yes, that would be welcome here, but pay attention to the stock machines as well as varied options among the souped up versions, since most Compact Mac mortals do not, alas, have these highest of the high end upgrades! 

I do, however, have an SE with an Ethernet card and an SE/30 with either Ethernet or a Radius video card, and would like to know my options better.

 

JDW

Well-known member
I do, however, have an SE with an Ethernet card and an SE/30 with either Ethernet or a Radius video card, and would like to know my options better.
Does your SE have a boxer fan or the cylindrical squirrel cage?  I unfortunately only have compact Macs with boxer fans, so I cannot show a squirrel cage fan in action.  I can only say they need to be replaced by boxer fans.  Even so, it would be nice to have one so I could show that replacement procedure in more detail.

Thank you for your feedback.

 
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